Do you charge travel fees?

Destination packages include travel fees if the location exceeds 100 miles from Johnson City, Tennessee OR Tampa, Florida. Travel fees range from $500.00 to $1,000.00 depending on the location.

Are payment plans available?

Payment arrangements are available. We are flexible and will work with you! Please note that your deposit is non-refundable. We are committed to our clients and their time, so we will always show up. We have plenty of reviews/referrals and can share them with you if needed :)

How do I receive my photos from our photoshoot?

We will provide you with a personalized online gallery link when we send you some sneak peeks! This online gallery will have your images & videos available for download on any device. We highly encourage you to save multiple backups of the images/videos once the gallery is complete. Typically, our clients save copies to their computer, a USB flash drive, AND an online storage (Google Drive, Facebook Albums, Microsoft One Drive, etc.) just in case. We don’t mind saving copies of your images, but they take up tons of space. The more we capture and collect, the more expensive it becomes to save these backups. Be sure to do your part and save copies of them just to be safe. We will send email reminders when your gallery is about to expire.

Can I purchase more images/videos than what is included in my package?

If you are happy with your gallery and want to purchase more images or videos: reach out to Gabriela! She will schedule a Zoom call to review the remaining photo / watch all video footage that didn’t make it to your highlight video. Pricing can vary. On average, additional photos/videos are:

• Photos: $10 Per Image

• Video: $400 For Additonal Edited 3-Minute Highlight Compilation Video

Editing additional photos/video may take several weeks to complete and deliver. Additional photos and video must be paid for before post-production work begins.

How long does it take to receive the edited images?

It can take 90 days to complete a portrait gallery. Wedding & elopement galleries may take up to 16 weeks to complete. I give every photo my undivided attention and love. I always communicate along the way and send sneak peeks within 1 week of your booking.

Can I bring my pet?

Yes, please do! We love dogs, cats, birds, any pet is free to join <3

Which forms of payment are accepted?

Cash, debit & credit options are available.

What should I wear?

We typically make suggestions for colors that complement the location. If you need inspiration, we can provide examples that fit your vision.

What time do you think I should arrive for my session?

Please be sure to arrive 5-10 minutes early to make sure that all session time is used.

What if weather conditions are not favorable?

For portrait, engagement & elopement sessions, undesirable weather can require rescheduling. We will go over this during our introduction phone call. Terms & conditions are provided on your contract as well. We are flexible but prefer favorable weather. We will make it work, rain or shine, but rescheduling is never an issue for us as long as it works for you too!

What is your cancellation policy?

If you cannot make your session and cancel with at least 24 hours’ notice, you will receive a credit towards a future session. For weddings & elopements, a refund cannot be processed if you cancel or reschedule within 7 days of your wedding/elopement date. All rescheduling & cancellation terms are stated in the contract.